Responsible Gambling at Mirax

Responsible Gambling

At Mirax, we take our commitment to responsible gambling very seriously. While gambling can be a source of entertainment and enjoyment, we understand that for some, it can become more than just a game. Our goal is to ensure that your gaming remains a fun and positive experience, free from undue risk. This page provides detailed information on the resources and strategies we offer to help you manage your gambling responsibly, recognise if there is a problem, and find support and assistance in Australia should you need it.

Safer-Gambling Tools

Our safer-gambling tools are designed with your wellbeing in mind, offering practical ways to help you govern your gambling habits. These tools are easy to use and are highly customisable to fit personal preferences and lifestyles.

Deposit Limits

Managing your finances while gambling is crucial to sustaining a balanced and healthy gaming experience. Our deposit limit feature allows you to control the amount you can deposit into your Mirax account over specific periods. You can choose from daily, weekly, or monthly deposit limits to help keep your spending in check. It’s important to note that while you can decrease your limit with immediate effect, any increase will come with a cooling-off period for added protection, ensuring that your decision to spend more is well-considered.

Loss Limits

It’s all too easy to focus on winning, but understanding and managing your losses is equally important. Our loss limit option provides an added layer of control by capping the amount you are willing to lose within a designated period. Like deposit limits, these can be adjusted as needed, providing you the flexibility to set boundaries that are realistic and effective.

Time Limits

Balancing entertainment with other life activities is essential. To help you maintain a balanced lifestyle, our time limit tool enables you to restrict the amount of time you spend on gambling each day. Once you reach your designated time limit, you will be automatically logged out, encouraging reflection and consideration before continuing your gaming session.

Reality Checks

Our reality check feature consists of regular prompts that act as reminders of the duration and amount you have played. By setting specific intervals for these checks, you can review your gaming behaviour and make informed decisions about whether to continue playing. This feature fosters mindfulness and promotes responsible gambling habits.

Self-Exclusion

If you find that taking a break is necessary, self-exclusion is a powerful means to regain control. By opting for self-exclusion, you can decide to block your access to gambling for a set period or indefinitely. We offer support in setting up self-exclusion that aligns with your needs. This feature can be a constructive step in managing any concerns related to gambling.

Recognising Problem Gambling

Identifying the shift from casual to problematic gambling can be difficult, yet recognising problematic behaviour is key to addressing it effectively. The following points may indicate gambling has become a problem:

• Finding yourself spending more money or time on gambling than you initially planned.
• Hiding or lying about the extent of your gambling to friends or family.
• Using gambling as an outlet for stress relief or as a way to escape from difficult emotions or situations.
• Chasing losses in the hope of winning back money.
• Seeing your relationships, work, or studies being affected due to gambling.
• Experiencing mood swings, feelings of anxiety, or depression as a result of gambling.
• Borrowing money or selling personal items to fund gambling activities.

If these signs seem familiar, either in yourself or someone you know, it’s important to consider these patterns seriously and take action to get help if needed.

How to Get Help in Australia

There’s no need to face gambling-related difficulties alone, as several resources and support services are available in Australia that provide professional assistance and confidential advice.

Gambling Help Online

Through Gambling Help Online, you can access around-the-clock support services. They offer counselling and practical advice to help regain control over gambling habits. It’s easy to reach out to them by calling 1800 858 858 or by visiting gamblinghelponline.org.au. Their service is confidential and professional, providing guidance that is just a phone call or click away.

Lifeline

For those times when you need emotional support or someone to simply listen, Lifeline is there to help. They are available 24/7 at 13 11 14, offering caring and professional assistance for any emotional distress. Their service is non-judgemental and aims to provide immediate comfort and guidance.

Consult with Healthcare Professionals

If gambling has become a critical issue, consulting with healthcare professionals who have expertise in addiction can be invaluable. Doctors, therapists, and counsellors can offer tailored support and treatment plans to cater to individual circumstances, helping manage and overcome gambling issues.

Maintaining a Healthy Relationship with Gambling

It’s essential to cultivate a healthy attitude towards gambling. We encourage you to follow practical tips that help create a sustainable and enjoyable gaming experience:

• Always gamble with money you can afford to lose and set a budget that you strictly adhere to.
• Engage in gambling primarily as a form of entertainment rather than a source of income.
• Make time for breaks; allocate time away from screens to ensure you're engaging in a variety of activities.
• Respect your predetermined limits and recognise signs of when it’s time to stop.
• Avoid gambling when experiencing emotional distress or when under the influence of alcohol.

18+ Only

Gambling at Mirax is strictly for individuals who are 18 years or older. We have stringent age verification processes in place to prevent underage gambling. Ensuring that gambling remains an adult-only activity is critical, and we urge parents and guardians to utilise online tools such as parental controls to secure young people’s online environments from gambling content.

At Mirax, you have a wealth of tools at your disposal for ensuring a safe and enjoyable gaming adventure. Recognise the indicators of problematic gambling and take advantage of the support available. Seeking help is not only a sign of strength, but it also paves the way to a healthier and more balanced future. Remember, with the right resources and mindset, you can maintain control and enjoy your gaming experience responsibly. If you ever feel that you’re losing control, don’t hesitate to reach out for support: Gambling Help Online 1800 858 858 is there for you whenever you need it.